PRIVACY POLICY
Sri Arunodayam Charitable Trust
35, Sivananda Nagar, Kolathur, Chennai – 600099, Tamil Nadu, India
Email: sriarunodayam@gmail.com
Phone: +91 91768 15803
Effective Date: 20 August 2026
- Introduction
Sri Arunodayam Charitable Trust respects the privacy of individuals who visit and use our website.
This Privacy Policy explains how we collect, use, process, store and protect personal information provided through our website, including information provided while making donations or contacting us.
This Policy is intended to provide transparency regarding our data practices and shall be read subject to applicable laws and regulations of India, including the Digital Personal Data Protection Act, 2023, and applicable rules and requirements thereunder.
- Information We May Collect
Depending on how you use our website, we may collect information such as:
- Name;
- Email address;
- Mobile or telephone number;
- Postal address;
- Organisation name, where voluntarily provided;
- Donation-related information;
- Transaction/reference number;
- Information submitted through contact or enquiry forms;
- Communications and correspondence submitted to us; and
- Certain technical information such as IP address, browser type, device information and website usage information, where collected by our website systems.
We aim to collect only information that is reasonably necessary for the relevant purpose.
- Payment Information
Donations made through our website may be processed through an authorised payment gateway, including the payment gateway facility provided by ICICI Bank.
Sri Arunodayam does not intentionally collect or store complete debit card numbers, credit card numbers, CVV numbers, UPI PINs, internet banking passwords or other confidential payment authentication credentials on its website.
Payment information and authentication credentials are processed through the applicable payment gateway, bank and payment network in accordance with their respective security and privacy practices.
- How We Use Personal Information
We may use personal information for purposes including:
- Processing and acknowledging donations;
- Issuing donation receipts;
- Maintaining financial and transaction records;
- Responding to enquiries and requests;
- Communicating with donors, supporters, volunteers and stakeholders;
- Complying with applicable legal, tax, accounting and regulatory requirements;
- Preventing fraud, misuse and unauthorised transactions;
- Maintaining website and information security;
- Improving our website and services; and
- Other lawful purposes disclosed at the time of collection or otherwise permitted by applicable law.
- Consent
Where consent is required under applicable law, Sri Arunodayam will seek consent for the relevant processing of personal data.
Where applicable, individuals may withdraw consent through the mechanism provided by Sri Arunodayam, subject to legal requirements and the nature of the processing.
Withdrawal of consent may affect our ability to provide certain services or respond to particular requests.
- Sharing of Personal Information
Sri Arunodayam does not sell personal information to third parties.
We may share relevant personal information where reasonably necessary for legitimate organisational purposes or where permitted or required by applicable law.
This may include sharing information with:
- Authorised payment gateway providers;
- Banks and financial institutions involved in processing transactions;
- Technology, hosting and IT service providers;
- Professional advisors and auditors;
- Service providers assisting us with organisational operations;
- Government authorities, statutory bodies or law-enforcement agencies where legally required; and
- Other parties where necessary to provide a requested service or fulfil a lawful purpose.
- Payment Gateway and Third-Party Services
When you make a payment through our website, certain transaction information may be processed by the payment gateway, banks and financial institutions involved in processing the transaction.
These third parties may have their own terms, conditions, privacy policies and security practices.
Users are advised to review the applicable terms and privacy policies of such third-party service providers where appropriate.
- Data Security
Sri Arunodayam takes reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse, loss or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
- Data Retention
Sri Arunodayam will retain personal information only for as long as reasonably necessary for the purpose for which it was collected or for periods required by applicable law.
Certain information may need to be retained for accounting, taxation, audit, regulatory, legal or other statutory purposes.
When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.
- Cookies and Technical Information
Our website may use cookies or similar technologies to:
- Provide essential website functionality;
- Improve user experience;
- Understand website usage;
- Maintain website security; and
- Analyse website performance, where applicable.
Users may be able to manage or disable cookies through their browser settings. Disabling certain cookies may affect the functionality of some website features.
- Children’s Personal Data
Sri Arunodayam is an organisation working for the care, protection, education and rehabilitation of children and young persons with intellectual disabilities.
We recognise the importance of protecting children’s personal information.
Where personal information relating to children is collected or processed through our website, Sri Arunodayam will handle such information with appropriate care and in accordance with applicable legal requirements relating to children’s personal data.
The online donation facility is intended for donors and supporters and is not intended to unnecessarily collect personal information directly from children.
- Rights of Individuals
Subject to applicable law and the provisions in force from time to time, individuals may have rights relating to their personal data, including applicable rights to:
- Obtain information about the processing of their personal data;
- Request correction or updating of inaccurate personal data;
- Request erasure of personal data where applicable;
- Withdraw consent where processing is based on consent;
- Exercise other rights available under applicable law; and
- Raise a grievance regarding the processing of personal data.
The availability and manner of exercising these rights may depend on the applicable law and the nature and purpose of the processing.
- Privacy and Grievance Requests
For privacy-related questions, requests or grievances, please contact:
Privacy / Grievance Contact
Sri Arunodayam Charitable Trust
35, Sivananda Nagar, Kolathur, Chennai – 600099, Tamil Nadu, India
Email: sriarunodayam@gmail.com
Phone: +91 91768 15803
We will make reasonable efforts to address privacy-related requests and grievances within the applicable legal and operational timelines.
- External Links
Our website may contain links to external websites operated by third parties.
Sri Arunodayam is not responsible for the privacy practices, security or content of such external websites.
Users are advised to review the privacy policies of external websites before providing personal information.
- Changes to this Privacy Policy
Sri Arunodayam may update this Privacy Policy from time to time to reflect changes in our organisational practices, technology or applicable law.
Any revised version will be published on this webpage with the updated effective date.
- Contact Us
For any questions concerning this Privacy Policy or the processing of personal information, please contact:
Sri Arunodayam Charitable Trust
35, Sivananda Nagar, Kolathur, Chennai – 600099, Tamil Nadu, India
Email: sriarunodayam@gmail.com
Phone: +91 91768 15803
Last Updated: 20 August 2026